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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Binoy Joseph

May 28, 2026

5  out of  5
rating by Binoy Joseph
"Great service by Natalie. They were very prompt and helpful in suggesting the best option. Moving to my 2nd year with them."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Natalie provided great, prompt, and helpful service, and that her guidance helped you choose the best option. We truly appreciate your loyalty. We’re excited to support you in your second year with us!"
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Brittany Boswell

May 27, 2026

5  out of  5
rating by Brittany Boswell
"Have been with Melanie Stone State Farm for years and now my son is getting car insurance with them for the first time and they’ve been such a great help and their rates were so much better for my young son than competitors."
We responded:
"Thank you for the wonderful review! We’re so glad you’ve had a great experience with Melanie Stone State Farm for years, and we’re happy to welcome your son as he starts his car insurance journey with us. We’re especially pleased to hear our rates were more competitive for him compared to other options. If you ever need anything as he gets settled, we’re here to help!"
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Connor Humphreys

May 21, 2026

5  out of  5
rating by Connor Humphreys
"Very timely and professional, never had an issue!"
We responded:
"Thanks so much for your great review! We’re glad to hear you’ve experienced timely, professional service and that you’ve never had any issues. We truly appreciate your trust and look forward to continuing to help you."
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Amanda Hughes

May 21, 2026

5  out of  5
rating by Amanda Hughes
"They are always the most helpful."
We responded:
"We appreciate your kind words Amanda! It means a lot to hear that our team is always the most helpful. Thank you for choosing us—we’re here anytime you need anything."
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Wim

May 21, 2026

5  out of  5
rating by Wim
"We have used State Farm Melanie Stone Agency for 20 years. They have exceptional service which we are very pleased with."
We responded:
"Thank you for the wonderful review Wim! We truly appreciate your loyalty over the past 20 years and are so glad to hear you’ve found our service exceptional. We’re honored to have the opportunity to serve you, and we look forward to continuing to help you for years to come."
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Pam Knox

May 21, 2026

5  out of  5
rating by Pam Knox
"Melissa, I just want you to know how much I have appreciated working with YOU and your team over the years! You have always been so professional, patient with all of my questions, very responsive, helpful and kind! I wish YOU ALL only the Best of Everything and continued Success Everyday!!"
We responded:
"Thank you so much for your heartfelt message! We truly appreciate the opportunity to work with you over the years. It means a lot to hear that our team has been professional, patient, responsive, helpful, and kind. We wish you only the best as well, and we look forward to continuing to serve you for years to come!"
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Doris W

May 18, 2026

5  out of  5
rating by Doris W
"State Farm is an awesome insurance company, very helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with State Farm. If you ever need any assistance, we're here to help!"
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Jamison Young

May 9, 2026

5  out of  5
rating by Jamison Young
"Great Agency with a strong focus on customer service. Answers all questions professionally and thoroughly. Highly recommended."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our commitment to customer service and thorough communication made a positive impact. It’s always our goal to provide professional and attentive support. We truly appreciate your feedback!"
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Marvin Donald

April 25, 2026

5  out of  5
rating by Marvin Donald
"Great bunch of people!! No pressure and just great service."
We responded:
"Thanks so much for your kind review! We’re happy to hear you enjoyed the experience—our team always aims for no pressure and top-notch service. We really appreciate you choosing us!"
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Kelly

April 23, 2026

5  out of  5
rating by Kelly
"I needed my own car insurance policy after moving to NC, I am so glad I found Melanie Stone State Farm. I started with 1 car insurance policy but now have other policies with them as well. Their customer service is top notch, they truly value their customers. I’ve been a customer since 2013. No complaints."
We responded:
"Hi there! Thank you so much for your kind review. We’re truly grateful you’ve trusted Melanie Stone State Farm since 2013—and we’re glad we could help make the move to North Carolina smooth for you. It means a lot to hear that our customer service has stood out and that you’ve felt confident expanding your insurance coverage with us. We appreciate you!"
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joshua jastemski

April 16, 2026

5  out of  5
rating by joshua jastemski
"I had an excellent experience with Melanie Stone State Farm Insurance Agency. The team was incredibly helpful taking the time to clearly explain my options and make sure I felt confident in my decisions. They were responsive, professional, and genuinely cared about finding the best coverage for my needs. The entire process was smooth and stress-free thanks to their expertise and attention to detail. I highly recommend them to anyone looking for reliable and friendly insurance service."
We responded:
"Thank you, Joshua, for your wonderful feedback! I'm glad to know that our team has been able to look out for your interests and help you save. Your support means a lot to us."
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artemuis

April 11, 2026

5  out of  5
rating by artemuis
"Melanie Stone’s agency has been an invaluable asset to us for over a decade. They’ve been instrumental in handling claims and policy coverage, and we truly appreciate her and her dedicated staff. Their prompt communication and assistance in resolving any issues we’ve encountered have been consistently impressive. Notably, I had a pleasant conversation with Rachel on Friday, who was incredibly friendly and helpful. This positive experience has been a significant factor in our decision to remain with State Farm and Melanie Stone’s office. We wholeheartedly give them five stars because of their genuine commitment to providing exceptional service."
We responded:
"Thank you so much for your kind words and for being a loyal client for over a decade! We’re thrilled to hear that Melanie, Rachel, and the entire team have consistently provided you with the prompt and helpful service you deserve. Your trust and continued partnership mean the world to us. Please don’t hesitate to reach out if you ever need anything—we’re always here to help!"
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artemuis (A-Train)

April 11, 2026

5  out of  5
rating by artemuis (A-Train)
"I don’t normally post on any platforms but had to say something about this State Farm office. Melanie Stone’s agency has been an invaluable asset to us for over a decade. They’ve been instrumental in handling claims and policy coverage, and we truly appreciate her and her dedicated staff. Their prompt communication and assistance in resolving any issues we’ve encountered have been consistently impressive. Notably, I had a pleasant conversation with Rachel on Friday, who was incredibly friendly and helpful. This positive experience has been a significant factor in our decision to remain with State Farm and Melanie Stone’s office. We wholeheartedly give them five stars because of their genuine commitment to providing exceptional service."
We responded:
"Thank you, Artemuis! I'm so happy to hear that you appreciate the support from Melanie and our team over the years. It's wonderful to know that we've been able to assist you with your claims and policy coverage. We’re always here to help!"
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Michael Williams

April 9, 2026

5  out of  5
rating by Michael Williams
"I had insurance with them since the horse and buggy, as good as it gets. I appreciate everything this team does for me."
We responded:
"Thank you so much for your kind words and loyalty over the years Michael! We're thrilled to hear that you appreciate our team's efforts. It's been a pleasure serving you, and we look forward to continuing to provide you with excellent service."
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Chris Sacinski

April 1, 2026

5  out of  5
rating by Chris Sacinski
"Fantastic agent and great service!"
We responded:
"Thank you so much for your kind words Chris! We’re thrilled to hear you had a great experience with our agent and service. We appreciate your support and look forward to assisting you again in the future!"
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John Cutitta

March 26, 2026

5  out of  5
rating by John Cutitta
"Melanie is a pleasure to work with a wealth of knowledge and always has your back. I highly recommend them"
We responded:
"Thank you so much for your kind words, John! We're thrilled to hear that Melanie provided you with excellent service and valuable support. It means a lot to all of us that you felt well taken care of and found our pricing reasonable. We really appreciate your recommendation and look forward to helping you again whenever you need. "
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Beau Ferrell

March 25, 2026

5  out of  5
rating by Beau Ferrell
"Best insurance company i have used. Great customer service. Highly recommend."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future!"
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Shane Lail

March 24, 2026

5  out of  5
rating by Shane Lail
"Had a great experience working with Melanie and her team at State Farm. She really took the time to walk through my options and made sure I had the right coverage for my situation. Super responsive, easy to talk to, and genuinely cares about her clients. Highly recommend her and her team."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Melanie and our team provided you with attentive, personalized service and helped find the right coverage for your needs. It’s always our goal to make the process easy and supportive. We truly appreciate your trust and look forward to continuing to serve you!"
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Corben Decker

March 17, 2026

5  out of  5
rating by Corben Decker
"The best people around, bar none! Melanie and her team have been taking care of my wife for many years. When I separated the military I left USAA in search of something better and this was the right place to land. I can't imagine being anywhere else now!"
We responded:
"Thank you, Corben! I'm so happy to hear that you and your wife feel well taken care of by Melanie and the team. It's wonderful to know that choosing us after your military service has been the right decision for you. If you ever need anything, just let us know!"
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Proper Flower Admin

March 3, 2026

5  out of  5
rating by Proper Flower Admin
"We love working with Melanie Stone and her team! They are always ready to help when we need them."
We responded:
"Proper Flower Admin, thank you for your wonderful feedback! I'm delighted to hear that you enjoy working with Melanie and the team. We're always here to assist whenever you need us. Let us know if there's anything else we can do for you!"
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Linda Ragas

February 25, 2026

5  out of  5
rating by Linda Ragas
"Melanie was very efficient, and she answered my question immediately. She forwarded the documentation that certified to Overture Providence that I have the appropriate renter's insurance that is a requirement of living here, She was awesome! Linda Ragas"
We responded:
"Thank you for your review, Linda! I'm happy to hear that Melanie was efficient and able to assist you promptly. It's great to know she helped with your renter's insurance documentation. If you need anything else, feel free to reach out!"
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Pete

February 20, 2026

5  out of  5
rating by Pete
"I been dealing with this office for about 4years now i absolutely love them an I have multiple insurances from renters to life to car an what’s so special they make me feel comfortable when asking questions about things I don’t understand, an to me that’s super helpful and very important to be taking care of properly like they actually care.!! I highly recommend this State Farm Office.!!"
We responded:
"Thank you, Pete, for your wonderful feedback! I'm happy to know that you feel comfortable and well taken care of by our office. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here for you!"
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Lauren

February 19, 2026

5  out of  5
rating by Lauren
"I’ve had a great experience with Melanie Stone - State Farm. The customer service team is always helpful, responsive, and patient when answering my questions. They make the process easy and stress-free, whether updating my policy on my vehicles or homeowners. I appreciate their professionalism and clear communication. Highly recommend!"
We responded:
"Lauren, thank you for your wonderful feedback! I'm happy to hear that our team has been helpful and responsive in making your experience easy and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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john llamas

January 28, 2026

5  out of  5
rating by john llamas
"In the 55 years I’ve had State Farm insurance in one way or another; I can honestly say Melanie’s office is one of the best I’ve had in 3 states. Consultations on required or superfluous coverages, I’ve gotten the true scoop. (I verified before and after.) I have to say, the State imposed surcharge on minor vendor benders are insane, but it was all explained by the peeps at Melanie’s agency."
We responded:
"John, We appreciate the wonderful review!"
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Bill Lynch

January 27, 2026

5  out of  5
rating by Bill Lynch
"Jada took care of an insurance card issue almost immediately."
We responded:
"Bill, thank you for your feedback! I'm happy to hear that Jada was able to promptly assist you with your insurance card issue. Our team is dedicated to providing quick and efficient service. If you have any more questions or need further assistance, feel free to reach out!"