State Farm® Insurance Agent Melanie Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Cutitta
March 26, 2026
"Melanie is a pleasure to work with a wealth of knowledge and always has your back. I highly recommend them"
Beau Ferrell
March 25, 2026
"Best insurance company i have used. Great customer service. Highly recommend."
"Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future!"
Shane Lail
March 24, 2026
"Had a great experience working with Melanie and her team at State Farm. She really took the time to walk through my options and made sure I had the right coverage for my situation. Super responsive, easy to talk to, and genuinely cares about her clients. Highly recommend her and her team."
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Melanie and our team provided you with attentive, personalized service and helped find the right coverage for your needs. It’s always our goal to make the process easy and supportive. We truly appreciate your trust and look forward to continuing to serve you!"
Corben Decker
March 17, 2026
"The best people around, bar none! Melanie and her team have been taking care of my wife for many years. When I separated the military I left USAA in search of something better and this was the right place to land. I can't imagine being anywhere else now!"
"Thank you, Corben! I'm so happy to hear that you and your wife feel well taken care of by Melanie and the team. It's wonderful to know that choosing us after your military service has been the right decision for you. If you ever need anything, just let us know!"
Proper Flower Admin
March 3, 2026
"We love working with Melanie Stone and her team! They are always ready to help when we need them."
"Proper Flower Admin, thank you for your wonderful feedback! I'm delighted to hear that you enjoy working with Melanie and the team. We're always here to assist whenever you need us. Let us know if there's anything else we can do for you!"
Linda Ragas
February 25, 2026
"Melanie was very efficient, and she answered my question immediately. She forwarded the documentation that certified to Overture Providence that I have the appropriate renter's insurance that is a requirement of living here, She was awesome! Linda Ragas"
"Thank you for your review, Linda! I'm happy to hear that Melanie was efficient and able to assist you promptly. It's great to know she helped with your renter's insurance documentation. If you need anything else, feel free to reach out!"
Pete
February 20, 2026
"I been dealing with this office for about 4years now i absolutely love them an I have multiple insurances from renters to life to car an what’s so special they make me feel comfortable when asking questions about things I don’t understand, an to me that’s super helpful and very important to be taking care of properly like they actually care.!! I highly recommend this State Farm Office.!!"
"Thank you, Pete, for your wonderful feedback! I'm happy to know that you feel comfortable and well taken care of by our office. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here for you!"
Lauren
February 19, 2026
"I’ve had a great experience with Melanie Stone - State Farm. The customer service team is always helpful, responsive, and patient when answering my questions. They make the process easy and stress-free, whether updating my policy on my vehicles or homeowners. I appreciate their professionalism and clear communication. Highly recommend!"
"Lauren, thank you for your wonderful feedback! I'm happy to hear that our team has been helpful and responsive in making your experience easy and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
john llamas
January 28, 2026
"In the 55 years I’ve had State Farm insurance in one way or another; I can honestly say Melanie’s office is one of the best I’ve had in 3 states. Consultations on required or superfluous coverages, I’ve gotten the true scoop. (I verified before and after.) I have to say, the State imposed surcharge on minor vendor benders are insane, but it was all explained by the peeps at Melanie’s agency."
"John, We appreciate the wonderful review!"
Bill Lynch
January 27, 2026
"Jada took care of an insurance card issue almost immediately."
"Bill, thank you for your feedback! I'm happy to hear that Jada was able to promptly assist you with your insurance card issue. Our team is dedicated to providing quick and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
Ed M
January 26, 2026
"My wife and I have home owners, umbrella and two vehicles insured with Melanie Stone and team. Always helpful and fantastic service over the past 20 years!"
"Thank you, Ed! I'm happy to hear that you and your wife have had such a positive experience with our services over the past 20 years. It's wonderful to know that our team has been helpful and provided fantastic service. If you ever need anything else, feel free to reach out!"
Adriana White
January 12, 2026
"The ladies who work there are extremely knowledgeable, and professional. These ladies always find ways to save me money."
"Thank you for the glowing review, Adriana! We're grateful for your kind words and look forward to continuing to provide you with exceptional service. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Ken
January 8, 2026
"I have been with this State Farm office for over 10 years. I have never had an issue and have always received a quick response to any questions I had. Very knowledgeable and friendly staff. I would highly recommend Melanie Stone for any insurance needs."
"Ken, thank you for your wonderful feedback! I'm happy to know that our team has consistently provided you with quick responses and knowledgeable service over the years. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
KeeKo Go
December 17, 2025
"I have been a State Farm customer for nearly 40 years and had several agents over those years due to moves out of state. Of all the agents that I worked with, my experience with Melanie Stone and her team, especially Roxie Elliott, has been by far…ABOVE all others. She and her team set the bar on super fast response times to questions and are very knowledgeable. They explain things in a way to help you better understand vs getting lost on all the insurance terms associated with a policy. They also take the time to get to know you as well as help you navigate through any insurance related scenarios/situations that might come up vs having to talk with someone in a call center. In closing, I highly recommend giving them a call / setting an appointment to get one of the best customer experiences out there for your insurance needs. Thanks! KCG"
"Thank you, KeeKo, for your wonderful feedback! I'm happy to hear that your experience with Melanie Stone and the team, especially Roxie Elliott, has been exceptional. It's great to know that our commitment to quick responses and clear communication has made a difference for you. We truly value getting to know our customers and providing personalized support. If you ever need anything else, just let us know. Thanks for choosing us!"
Trust Authority
December 12, 2025
"I am proud to say that I have been with Melanie Stone for years! This fantastic team has always been there for me and my Family, quick to respond and eager to help with all of our needs! Natalie is the greatest! She has always put our best interests first and has been so much more than an agent, but a true friend! We feel so well cared for by this great team! Thank you Melanie, Natalie, Roxie, and Melissa! We love you! Lisa & Rocco"
"Thank you, Lisa and Rocco, for your wonderful review! I'm so happy to know that you and your family have felt well cared for by our team over the years. Natalie, Roxy, and Melissa truly appreciate your kind words and are grateful to have built such a strong relationship with you. We're always here to help with all your needs. Thanks again for your continued trust and support! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Scott Benjamin
December 11, 2025
"Had the pleasure of working with Rachel Dennis as I reached out to a hand full of Agencies for Home and Auto quotes. She responded right away with a competitive quote and then followed up with discussing it line by line with me. My experience could not have been better and I highly recommend the Stone Agency."
"Scott, thank you for sharing your experience! I'm happy to hear that Rachel provided you with prompt and thorough service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Paul Holliday
October 28, 2025
"Have worked with Melanie Stone for years, never meet her or anyone in her office, it has been all over the phone. Everyone I worked with are very helpful and very polite and friendly. Most recently Jada Fey help me with the changing of my account number and m,y pay arrangements with State Farm. Great Team"
"Thank you, Paul, for your wonderful feedback! I'm delighted to hear that our team, especially Jada, has been helpful and friendly over the phone. We're committed to providing excellent service, even from a distance. If there's anything else we can assist you with, just let us know!"
curtis Oliver
October 2, 2025
"Through a bidding process came upon this State Farm agent and was very pleasantly surprised with the professionalism, attention to details and full explanation of what and why I should purchase what I did. I deal with Natalie and she couldn't be more responsive. We recently purchased a place in SC and Natalie has been great in advising us on how to best deal with different state laws. Highly recommend the agency and especially Natalie"
"Curtis, thank you for your fantastic review! I'm glad to hear that Natalie provided you with such responsive and detailed service. It's wonderful to know that her guidance on navigating state laws in SC was helpful. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Michael Klass
October 2, 2025
"Natalie was great. So friendly, helpful and efficient from beginning to end. Contacted the agency on a referral and understand why they were so highly recommended. Thanks for all the help. I expect we will be clients for a long time! Highly recommended!"
"Thank you, Michael! I'm delighted to hear that Natalie provided such friendly and efficient service. It's wonderful to know that our team made a positive impression and that you plan to stay with us for a long time. We’re always here to help with any of your insurance needs!"
Jingkai Yu
October 1, 2025
"Local agent, great service, reasonable price."
"Thank you, Jingkai! I'm happy you found our service great and our prices reasonable. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Geri Johnson
September 23, 2025
"Rachel and Roxie have been of great help getting my coverage in the Renter’s Insurance."
"Thank you, Geri! I'm happy to hear that Rachel and Roxie were able to assist you with your renter's insurance coverage. Our team is dedicated to providing excellent service, and it's great to know they made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Harpreet Singh
September 8, 2025
"**⭐️⭐️⭐️⭐️⭐️ – Exceptional Service from Start to Finish!** From the very first phone call, my experience with this insurance agency was nothing short of outstanding. Melissa was an absolute pleasure to work with—professional, personable, and incredibly helpful every step of the way. She provided quotes quickly, with pricing that was not only competitive but also clearly explained. As an out-of-town customer, I especially appreciated how she walked me through the entire process with clarity and patience, making what could have been a complicated experience feel completely seamless. It's rare to find such a high level of customer service these days, and Melissa truly went above and beyond. I wouldn’t hesitate to recommend this agency to anyone looking for knowledgeable, responsive, and reliable insurance support. Thank you for making the whole process so smooth and stress-free!"
"Thank you, Harpreet, for your fantastic review! I'm delighted to hear that Melissa provided you with such exceptional service and made the process seamless for you. It's wonderful to know that her professionalism and helpfulness stood out. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Courtnie H.
August 29, 2025
"We've worked with Melanie and her team and had our insurance with them for a few years now and they are great. Melissa is so responsive and friendly you don't even feel like you're having to deal with insurance needs! When we've had to add or change policies, she is so quick to get all the information we need and the coverage and pricing is really great! Highly recommend!"
"Thank you, Courtnie! I'm happy to hear that you've had such a positive experience with our team over the years. Melissa's responsiveness and friendly approach are truly valued here. We're grateful for your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Jonathan Goodwin
August 26, 2025
"Excellent rates and service when I needed it."
"Thank you, Jonathan! I'm happy to know you found our rates and service excellent when you needed them. We’re always here to help with any insurance needs you may have!"
William H
August 14, 2025
"I have been with State Farm Insurance for over 40 years and this is BY FAR the best agent (and agency) I have ever had! Melanie, Rachel and rest of her team are responsive, knowledgeable, professional and friendly! They go above-and-beyond to help you understand all your insurance needs and value-engineer the best premium-vs-deductible balance given your particular needs. When you call most of the time somebody answers the phone which in this day and age is simply amazing. I have my auto, home and umbrella coverage with Melanie. And she even showed me a reasonable plan to insure my wife's engagement and wedding rings (which weren't cheap)! I would HIGHLY recommend Melanie and her fantastic team of insurance professionals!"
"Thank you so much for your kind words and for trusting us for over 40 years! We’re thrilled to hear that Melanie, Rachel, and the rest of our team have been able to provide the service and guidance you deserve. Your feedback about responsiveness, knowledge, and helping you find the right balance for your coverage truly means a lot. It’s our goal to make every call and interaction as personal and helpful as possible, and we’re glad that came through for you — especially with unique coverage like your engagement and wedding rings. Thank you for recommending us, and we look forward to continuing to serve your insurance needs for many years to come!"