State Farm® Insurance Agent Melanie Stone

"Roxie Elliott is professional and goes above and beyond to assist their policyholders. Very pleasant to talk to!"

"I been dealing with this office for about 4years now i absolutely love them an I have multiple insurances from renters to life to car an what’s so special they make me feel comfortable when asking questions about things I don’t understand, an to me that’s super helpful and very important to be taking care of properly like they actually care.!!

I highly recommend this State Farm Office.!!"

"I’ve had a great experience with Melanie Stone - State Farm. The customer service team is always helpful, responsive, and patient when answering my questions. They make the process easy and stress-free, whether updating my policy on my vehicles or homeowners. I appreciate their professionalism and clear communication. Highly recommend!"

"In the 55 years I’ve had State Farm insurance in one way or another; I can honestly say Melanie’s office is one of the best I’ve had in 3 states. Consultations on required or superfluous coverages, I’ve gotten the true scoop. (I verified before and after.) I have to say, the State imposed surcharge on minor vendor benders are insane, but it was all explained by the peeps at Melanie’s agency."

"The ladies who work there are extremely knowledgeable, and professional. These ladies always find ways to save me money."

"I have been with this State Farm office for over 10 years. I have never had an issue and have always received a quick response to any questions I had. Very knowledgeable and friendly staff. I would highly recommend Melanie Stone for any insurance needs."

"I have been a State Farm customer for nearly 40 years and had several agents over those years due to moves out of state.

Of all the agents that I worked with, my experience with Melanie Stone and her team, especially Roxie Elliott, has been by far…ABOVE all others.

She and her team set the bar on super fast response times to questions and are very knowledgeable.

They explain things in a way to help you better understand vs getting lost on all the insurance terms associated with a policy.

They also take the time to get to know you as well as help you navigate through any insurance related scenarios/situations that might come up vs having to talk with someone in a call center.

In closing, I highly recommend giving them a call / setting an appointment to get one of the best customer experiences out there for your insurance needs.

Thanks! KCG"

"I am proud to say that I have been with Melanie Stone for years! This fantastic team has always been there for me and my Family, quick to respond and eager to help with all of our needs! Natalie is the greatest! She has always put our best interests first and has been so much more than an agent, but a true friend! We feel so well cared for by this great team! Thank you Melanie, Natalie, Roxie, and Melissa! We love you! Lisa & Rocco"

"Had the pleasure of working with Rachel Dennis as I reached out to a hand full of Agencies for Home and Auto quotes. She responded right away with a competitive quote and then followed up with discussing it line by line with me. My experience could not have been better and I highly recommend the Stone Agency."

"Have worked with Melanie Stone for years, never meet her or anyone in her office, it has been all over the phone. Everyone I worked with are very helpful and very polite and friendly. Most recently Jada Fey help me with the changing of my account number and m,y pay arrangements with State Farm. Great Team"

"Through a bidding process came upon this State Farm agent and was very pleasantly surprised with the professionalism, attention to details and full explanation of what and why I should purchase what I did. I deal with Natalie and she couldn't be more responsive. We recently purchased a place in SC and Natalie has been great in advising us on how to best deal with different state laws. Highly recommend the agency and especially Natalie"

"Natalie was great. So friendly, helpful and efficient from beginning to end. Contacted the agency on a referral and understand why they were so highly recommended. Thanks for all the help. I expect we will be clients for a long time! Highly recommended!"

"Local agent, great service, reasonable price."

"Rachel and Roxie have been of great help getting my coverage in the Renter’s Insurance."

"**⭐️⭐️⭐️⭐️⭐️ – Exceptional Service from Start to Finish!**

From the very first phone call, my experience with this insurance agency was nothing short of outstanding. Melissa was an absolute pleasure to work with—professional, personable, and incredibly helpful every step of the way.

She provided quotes quickly, with pricing that was not only competitive but also clearly explained. As an out-of-town customer, I especially appreciated how she walked me through the entire process with clarity and patience, making what could have been a complicated experience feel completely seamless.

It's rare to find such a high level of customer service these days, and Melissa truly went above and beyond. I wouldn’t hesitate to recommend this agency to anyone looking for knowledgeable, responsive, and reliable insurance support. Thank you for making the whole process so smooth and stress-free!"

"We've worked with Melanie and her team and had our insurance with them for a few years now and they are great. Melissa is so responsive and friendly you don't even feel like you're having to deal with insurance needs! When we've had to add or change policies, she is so quick to get all the information we need and the coverage and pricing is really great! Highly recommend!"

"Excellent rates and service when I needed it."

"I have always received the best service with a can-do attitude from Roxie and from Rachel Dennis in Melanie Stone's office. They are prompt, considerate and very helpful in following up with needed information. I wouldn't go anywhere else!"

"Natalie at Melanie Stone - State Farm Insurance is absolutely fantastic! Every time I call with a question, she's incredibly accommodating, gives me detailed answers, and is genuinely a pleasure to speak with. Honestly, that goes for any account representative I've spoken with in the office. Their willingness to help and quick responses make navigating insurance so much easier. Highly recommend them all!"

"Melanie Stone has been such a great agent. Her office has helped us with claims and policy coverage for over 7 years now. We really appreciate her and her staff. We give them five stars because they really go out of their way to help."

"Melanie Stone and her team made moving my insurance to Charlotte the easiest part of my move. They are lightning fast and made me feel as if I had a best friend helping me. Huge thanks to the Melanie Stone State Farm team!"

"This office is always helpful and friendly. I've been with Melanie Stone for many years and no complaints."

"Natalie is the best of the best and can’t say enough for her professionalism and lightening speed of follow up. You would see yourself the second you work with the office for your insurance needs!"

"Always excellent customer service. They give us great advice each time. I specially recommend Natalie Caro, she has always taken good care of us."

"I’ve had a wonderful experience with my insurance company, thanks to Natalie! She is always available to answer any questions I have and truly takes the time to explain everything clearly. She is also very transparent when it comes to coverage options and pricing, making sure I always know exactly what to expect with our account. It’s rare to find someone so responsive, knowledgeable, and genuinely helpful. Highly recommend!"